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Warranty Procedure

Warranty Procedure

  • Client will bring the systems, printers/accessories to the service center of Omega Computer.
  • The service center will give a receipt to the client and a certain date and time (minimum 24 hours later) for identifying the actual problem of the systems.
  • No service will be provided in spot for home user. If any client needs home service in any special case, Omega Computer may provide home service in exchange of service charge.
  • If a part needs to be replaced but not available in that situation, client will pay additional amount for upgrade version/new model of parts if it demand higher price.
  • In case of replacement / upgrade, the original product must be submitted with the original packing, manuals, disks etc.

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